Grillstream Gourmet 6 Burner Hybrid BBQ with Steak Shelf

Everyday Cleaning

To keep your Grillstream barbecue working at peak performance it’s important to keep it clean. Thankfully the Grillstream system does most of the hard work for you by streaming away the fats and juices that would normally coat the inside of your cooking frame.
The best way for you to keep your barbecue clean after each use is to use the heat of your barbecue, setting the burners to Hi and closing the lid for 10-15 minutes. Any food residue stuck to the grills will be incinerated. Then once cool enough, use the Gourmet cleaning brush or similar wire barbecue cleaning brush to clean both layers of the grills and warming rack.

Finally, you can wipe down the grills and warming rack with some kitchen roll or damp cloth. If you’ve used the Hybrid system ensure you wait for the Charcoal to cool completely before carefully removing the hybrid trays and disposing of the ash (responsibly). You may want to use a stiff bristled brush to clear the hybrid tray completely.

More thorough cleaning

After prolonged use where build up may have occurred, remove both sets of grills and the Hybrid trays, scrub them in warm soapy water and leave them to dry. Remove the Fat Channel and wipe it clean, removing all food residue and detritus that could cause a blockage. Don’t forget to remove your driptray and give that a clean with warm, soapy water too. Finally, empty the fat cup (responsibly). You can even put the fat cup in your dishwasher.

Remember to pop it back on the barbecue before the next use! It’s also a good idea to keep the outside of your barbecue clean. Any stainless steel sections should be cleaned using a suitable cleaner and cloth – do not use anything abrasive as this could scratch the surface. Painted areas and glass viewing panels (if present on your model) can be cleaned with warm, soapy water – again be sure to use a soft cloth to avoid scratches.

Deep Cleaning

If you know you’re not going to be using your barbecue for a while it’s a good idea to perform a deep clean before covering or storing it away. As well as performing the steps in the above sections it is also a good idea to take the grills and hybrid trays out and give the inside of your barbecue a good wipe down with hot soapy water. The porcelain enamelled cooking frame is pretty tough so you can use a scrubbing brush or sponge but ensure you don’t use anything too abrasive (like a scouring pad) as this could potentially damage your barbecue.

Now is also a good time to remove and clean your burners. Squeeze the clip at the back of the barbecue holding the burner in place and push it inwards. Now slide the burner across and back before carefully lifting out. Inspect the burner for any blockages and use a pipe cleaner to clear them. This is important as insects and spiders are known to find their way inside and cause blockages, impacting the performance of your barbecue.

10 Year Warranty

All Grillstream BBQs and accessories are built to last. The materials are carefully considered with longevity and safety in mind, the technology used in our products is second to none, and all of this is backed up with a friendly customer care team who are on hand for advice and assistance.

The Grillstream limited warranties are 10 years, giving you extra peace-of-mind.

The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer at their discretion will repair, refinish or replace the failed item.

The manufacturer reserves the right to substitute failed items with a similar product should the model or colour no longer be available. Any replacement will be for the failed item only not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacements.

In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt. LeisureGrow will confirm that we have a completed warranty card from the customer, completed at the time of purchase for warranty to have been registered. Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.

In all instances where a product is not covered by one of our limited warranties a standard 12 month warranty will apply.

Below is a list of the limited warranties we currently have in place for Grillstream Classic Barbecues, Gourmet Barbecue, Elite, and Gourmet Island.

Dual Skin Hood: 10 year limited warranty, which excludes mechanical damage
Jet Flame Ignition, Manifold and Valve System (Excluding Side Burners): 3 year limited warranty
Burners against corroded through: 3 year limited warranty
Grillstream Grills against corroded through: 3 year limited warranty
Flame Tamers against corroded through: 2 year limited warranty

*All other parts are covered by a 1 year warranty against manufacturing defects.