Oslo Double Egg Chair

Caring for your Metal Frames

LG Outdoor’s Metal Frames have been designed to offer long-lasting durability in outdoor conditions. The metal frames go through a superior 3-step protective process known as EDP (Electro Deposited Primer). This process ensures the highest level of protection is applied so your product will last years to come.
How the EDP process works:
STEP 1: The metal is acid dipped to remove any traces of rust and to help adhere the primer to the metal, plus protects against corrosion
STEP 2: The metal frames and the primer are electrically charged, the frames a positive charge, the primer a negative charge. This automatic process works by the two attracting to each other to get a thick, even coverage.
STEP 3: Once the powder coating has been heated to over 200 degrees Celsius, it is applied to the metal evenly to give the finished colour and final layer of protection
After some months outdoors, and in particular damp/cooler conditions, regular garden mildew may build up on your product. This is normal and is easily cleaned off. Simply use warm soapy water to clean your Metal Frames.

Keeping your Weave Looking Brand New

LG Outdoor’s Weave is made exclusively in Vietnam, where weave has been created for hundreds of years.
The non-toxic PE (Polyethylene) weave has been designed to resist saltwater, chlorine, rain and UV light. As a result, this weave is very easy to clean and to keep looking new. Simply use warm soapy water to clean your weave, and use a small brush (i.e. a toothbrush) to get between those harder-to-reach woven areas.
LG Outdoor’s Weave can be recycled at the end of your product’s lifespan, making it safe and environmentally friendly.

Care for your Cushions

It is best to bring cushions indoors when it is raining to preserve the look of the fabric. Cushion covers are removable for machine washing up to 40⁰C to keep them looking fresh and new.
Eden season-proof cushions are not suitable for machine washing and are spot clean only.

General Recommendations

To maintain the original appearance as long as possible, never use abrasive, acidic or caustic cleaning materials on any part of your LG Outdoor product. We recommend cleaning all surfaces with mild soapy water and a soft cloth to remove dust and dirt. Always rinse with fresh, clean water.
Spillages that are acidic or caustic in nature (i.e. fizzy drinks, red wine, sauces, vinegar etc.) should be cleaned immediately by blotting with a soft, absorbent cloth until dry. Do not wipe or spread the spillage.
To avoid accidental scratches to the surface of your table, use suitable table mats and coasters under any tableware (i.e. dishes, plates, glasses etc.).
Before winter storage of your furniture, ensure that any moisture collected in frames tubes has been drained out. When not in use outdoors, it is advisable if you cannot bring your product inside, then use a protective ‘breathable’ cover to protect from sunlight, wind, rain, frost, tree sap, bird droppings, dust etc.

3 Year Warranty

The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer, at their discretion, will repair, refinish or replace the failed item.
The manufacturer reserves the right to substitute failed items with a similar product should the model or colour no longer be available. Any replacement will be for the failed item only, not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacements.
In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt. LG Outdoor will confirm that we have a completed warranty card from the customer, completed at the time of purchase for warranty to have been registered. Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.
In all instances where a product is not covered by one of our limited warranties, a standard 12-month warranty will apply.