Soleil 2.7m Crank & Tilt Parasol – Cream

General Recommendations

To maintain the original appearance as long as possible, never use abrasive, acidic or caustic cleaning materials on any part of your LG Outdoor product. We recommend cleaning all surfaces with mild soapy water and a soft cloth to remove dust and dirt. Always rinse with fresh, clean water.
Spillages that are acidic or caustic in nature (i.e. fizzy drinks, red wine, sauces, vinegar etc.) should be cleaned immediately by blotting with a soft, absorbent cloth until dry. Do not wipe or spread the spillage.
To avoid accidental scratches to the surface of your table, use suitable table mats and coasters under any tableware (i.e. dishes, plates, glasses etc.).
Before winter storage of your furniture, ensure that any moisture collected in frames tubes has been drained out. When not in use outdoors, it is advisable if you cannot bring your product inside, then use a protective ‘breathable’ cover to protect from sunlight, wind, rain, frost, tree sap, bird droppings, dust etc.

One Year Warranty

The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer, at their discretion, will repair, refinish or replace the failed item.
The manufacturer reserves the right to substitute failed items with a similar product should the model or colour no longer be available. Any replacement will be for the failed item only, not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacements.

In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt. LG Outdoor will confirm that we have a completed warranty card from the customer, completed at the time of purchase for warranty to have been registered. Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.

In all instances where a product is not covered by one of our limited warranties, a standard 12-month warranty will apply.